Frequently Asked Questions
Everything you need to know about your journey to better wellness.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor its progress.
Are your wellness products lab-tested?
Yes, all What's Up Wellness products undergo rigorous third-party laboratory testing to ensure purity, potency, and safety before they reach your doorstep.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of delivery for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our wellness community globally very soon.